2020 UX trends will put users needs front and center Things change fast in the user experience world, so any...
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A UX research database is a centralized repository of data collected in user studies. It acts as a shared knowledge...
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In the previous article, A Guide to Customer Journey Mapping: Part 1 – The Fundamental Layers, I covered the first...
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Customer journey mapping is the process of defining an end-to-end customer experience, starting from before the customer has ever heard...
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Article written for Evident ID: Forget the Funnel, the 5-Point UX Pyramid Eases Onboarding and Registration Processes. Every onboarding and...
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Article written for Evident ID: Dark UX Patterns: What Are They, and Why Do They Negatively Guide User Behavior? October...
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Article written for Evident ID: UX Best Practices for Capturing Consent Post-GDPR. The EU’s General Data Protection Regulation, or GDPR,...
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If a picture is worth a thousand words, then good data visualization dashboard design must be worth a million. Analytical...
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Up to 4.5% of your users may be color blind. If your users are mostly male, it could be as...
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