2020 UX trends will put users needs front and center Things change fast in the user experience world, so any attempt to predict 2020 UX trends is speculative at best....
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A UX research database is a centralized repository of data collected in user studies. It acts as a shared knowledge base of user sentiments and the insights they bring. The...
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In the previous article, A Guide to Customer Journey Mapping: Part 1 – The Fundamental Layers, I covered the first three layers that help develop a strategic approach to making...
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Customer journey mapping is the process of defining an end-to-end customer experience, starting from before the customer has ever heard of your company, and continuing far beyond the point that...
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Article written for Evident ID: Forget the Funnel, the 5-Point UX Pyramid Eases Onboarding and Registration Processes. Every onboarding and registration workflow naturally (and expectedly) loses potential users at each...
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Article written for Evident ID: Dark UX Patterns: What Are They, and Why Do They Negatively Guide User Behavior? October has arrived, and with it, all the joys of the...
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Article written for Evident ID: UX Best Practices for Capturing Consent Post-GDPR. The EU’s General Data Protection Regulation, or GDPR, is an unprecedented new data protection law that imposes compliance...
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If a picture is worth a thousand words, then good data visualization dashboard design must be worth a million. Analytical dashboards tell a more complete story than simply displaying raw...
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Up to 4.5% of your users may be color blind. If your users are mostly male, it could be as high as 8%. Color blindness is the inability to perceive...
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